F.A.Q.

How can i pay for my order?

Currently we accept credit card and Paypal payments for your orders.

I have placed an order, when will I receive my package?

We process and dispatch all orders within 24-48 hours from Sydney Australia. Most Australian orders are received within 1-3 working days following shipment. International deliveries can take from 5-15 working days depending on location. Please see our Shipping page for further information.

How do I return an item?

You can return your full priced item within 14 days of purchase for a Store Credit. Sale items can not be returned. Please see our Returns page for further information and clarification.

Can I get a refund for my order?

We do not offer refunds on your purchase, but can issue you with a Store Credit if eligible. (please see our Return page).

However if you receive an item which has a manufacturing fault, you are entitled to receive a full refund on your purchase.

How can I contact Shik Boutique

You can contact us by emailing us at [email protected]

You can also complete the Contact Form on the Contact Us page. All queries will be responded to within 1 business day.

Does Shik have a physical store I can go in to?

Shik Boutique is an online store only. We do not have any stores for our customers to walk in to at this stage. On the bright side, we are open 24/7!

Leave a Reply